Troubleshoot the SiteScope

You can find the the sitescope logging in the following directory:

%SITESCOPE_HOME%//logs

Enable Debug:

You can enable debug in sitescope by editting the following file:

SITESCOPE_HOME//conf//core//Tools//log4j//PlainJava//log4j.propperties

Sitescope Loggrabber:

You can start the logggrabber tool in the following folder:

%SITESCOPE_HOME%/tools/LogGrabberSiteScope
then start the LogGrabber.bat/sh tool

Error installing Operations Agent:

Sitescope log:

Log file name: HPSiteScope_config_tool.log
Log file location:

1. win-%temp% on windows platforms
2. /tmp or /var/tmp on UNIX/Linux platforms

Operations Agent log:

Log file name: oainstall.log, oapatch.log
Log file location:

1. %ovdatadir%\log on Windows platforms
2. /var/opt/OV/log/ on UNIX/Linux platforms

Upgrading Sitescope logs:

Log file path:

%SiteScope%\logs\upgrade.log

You can find the topology integration log in the following logfile:

%SITESCOPE_HOME%/logs/bac_integration

You can if a failover has been activated in the logfile below:

%SITESCOPE_HOME%/logs/high_availability.log.